An update to our partners on COVID-19

Tourism Burnaby is doing all that we can to help stop the spread of COVID-19, and to plan for the recovery that will follow.

To help prevent the spread of the virus, Tourism Burnaby has taken on social distancing policies.  All of our staff members will be working remotely from home and will be taking meetings digitally- either through phone or video calls.  We will be evaluating this policy on a week-to-week basis.

Tourism Burnaby is also actively advocating for those affected by this downturn in business at a local, provincial and federal level. Though the coming months will be challenging for many businesses and the industry as a whole, we must stay focused on our people and ensuring that we can find ways to provide support during this difficult time for those employees and families that face reduced hours and fewer gratuities.

As policies and procedures have led to many cancellations and postponements, we encourage hotels and venues to maintain a leadership role and provide appropriate flexibility to allow us to welcome these events back after the recovery. If there is an opportunity for Tourism Burnaby to assist in these conversations to provide future incentives to these groups, please include us in those conversations, we are here to help.

Our team will be spending the coming weeks developing and refining our recovery plan so that as soon as it is appropriate to do so, we are able to market Burnaby.  We are part of plans at a municipal, regional, and provincial level.

In order to remain up-to-date on the latest developments, we suggest using the following sources of information:
Destination BC – For a comprehensive list of helpful links, including the World Health Organization (WHO) updates and information on industry events.
Healthlink BC – For up-to-date health alerts and information on the virus.
Health Canada —  For up-to-date information about the virus and federal policies around it
Skift Coronavirus Blog – For to-the-minute reporting on how Coronavirus is affecting the global travel industry and fact-based editorial on outlook.

I am available to you by email at [email protected] or telephone at 604.563.3915.

Moving forward, we will be providing Burnaby-specific updates as they become available and will be reaching out to stakeholders with opportunities in the near and short term.

— Chris Peters